Encountering problems with your TVMucho account? Here’s some pointers:
If you get an error message during login, please contact us via live chat or email support@tvmucho.com.
Your account may lock if you’ve entered incorrect login details multiple times. Wait a few minutes before trying again. For further assistance, please contact us via live chat or email support@tvmucho.com.
If you encounter the message, “Oops. Too many people are using your account right now,” it means you’ve reached the device limit. Follow these steps:
If you’ve upgraded your membership but still can’t watch live TV or recordings, please contact us via live chat or email support@tvmucho.com.
If your active membership is incorrectly displayed as expired, please contact us via live chat or email support@tvmucho.com.
This is something our support team needs to resolve for you. Please contact us via live chat or email support@tvmucho.com.
If you ever need to recover your password, open TVMucho in your app or browser and below the Sign-in option, you’ll find the option to “Recover password?”. Follow the on-screen instructions to reset your password securely.
Please contact us via live chat or email support@tvmucho.com. Our support team will take you through some security questions to help you recover your email and gain access to your TVMucho account.